Contributions
Creative Direction & Experience Design
Led the concept development and ideation of a modular, workshop-based onboarding environment with progressive complexity
Developed visual tone and environment layout to balance brand flexibility
Interaction Design & UX Architecture
Prototyped end to end for efficiency, gained valuable feedback from internal stakeholders and used base model to inform final 3D model sizing and layout
Researched already existing applications that cover similar objectives, developed these mechanics further from my own experience of navigating first timer users through apps
Staged learning approach: simple interactions at first, progressively combined into more complex tasks.
Guidance Hierarchy: glowing fingers> ghosted hands > tooltips> VO as a last resort, keeping in line with localisation requirements
Designed teleportation paths, tooltip progression logic, and snap mechanics for placement feedback
Design Documentation & Systemisation
Created details design documents outlining all end to end user flows, asset lists, workstations logic, guidance systems, environmental triggers and sound FX
Defined minimal VO approach
Other Contributions
Producing, prototype, 3D modelling, UI design and collaborated with another artist on texturing
Problem
First time users needed to learn and familiarise with VR quickly to ensure fair assessment in real training modules
The app needed to address users that struggled with unfamiliar VR concepts and interactions like teleporting, rotating, grabbing and tool use.
Key constraints included balancing tight deadlines whilst working on other multiple live projects, ensuring accessibility for first time VR users and hardware limitations of Quest 2 and Pico headsets.
Solution
Key Features
Modular onboarding progression over workstations, timed guidance to limit frustration, animated guidance arrows, haptic feedback and object snapping guidance
We implemented controller orientation, step-by-step visual guidance, contextual tooltips, ghosted hand prompts and finger highlights for button pressing to make the user journey responsive and intuitive
The result UX reduced user frustration and allowed onboarding to feel playful while reinforcing learning
outcome
Internal users showed high satisfaction, better interaction retention and overall delight in the experience
This resulted in the app being used in the Immerse Marketplace for timer users
Further improvements could be made to elevate the tactile feel of certain object snapping and launch interaction