Amazon - delivery driver safety demo

Developed a 3-week training demo to illustrate how VR can be used in real-world safety concerns faced by Amazon delivery drivers. This vertical slice focused on timed distractions, hazard recognition and decision making under pressure.

Amazon - delivery driver safety demo

Developed a 3-week training demo to illustrate how VR can be used in real-world safety concerns faced by Amazon delivery drivers. This vertical slice focused on timed distractions, hazard recognition and decision making under pressure.

Amazon - delivery driver safety demo

Developed a 3-week training demo to illustrate how VR can be used in real-world safety concerns faced by Amazon delivery drivers. This vertical slice focused on timed distractions, hazard recognition and decision making under pressure.

client

Amazon & Service Club

My Role

UX Designer

Target Hardware

Meta Quest 3

Date

Sep 2024 - Oct 2024

client

Amazon & Service Club

My Role

UX Designer

Target Hardware

Meta Quest 3

Date

Sep 2024 - Oct 2024

client

Amazon & Service Club

My Role

UX Designer

Target Hardware

Meta Quest 3

Date

Sep 2024 - Oct 2024

Contributions

UX Design & Prototyping

  • Co-led interaction and scenario design, planning how users actions triggered feedback, guidance elements and success/failure states

  • Built and presented design walkthroughs in ShapesXR

  • Integrated and implemented visual prompts, UI, animations and object interactions

Empathy and Narrative Development

  • Proposed storytelling tools and relevant scene setting for maximum impact at expo

  • Balanced realism with the need for it to serve as a positive marketing and training tool

  • Designed environment (Blocked view from other vehicles, rainy night setting) for increased drama and optimised development

Production

  • Blocked out animation for crucial timing of crash for larger impact
    Used pre-made package assets to layout scene side by side with ShapesXR prototype for accuracy

Problem
  • Traditional training tools for drivers lacked interactivity leading to disengagement

  • Removed logistical barriers whilst enabling VR realistic simulations such as: hazard detection, package management, simulated distractions and route navigation

Key Constraints

  • Creating an impactful and memorable experience within a short demo time

  • Simple, fail proof controls for smoother user experience

  • Balance of making users feel distracted and immersed but not overwhelmed

Solution

A rapid built, immersive delivery experience with well thought out distractions and highly impactful crash.

  • VR UX was refined through early animatics and playtests to ensure it was clear and engaging

Key Features

  • Distractions: package handling, loud music, phone notifications, route checking and other drivers

  • Harsh driving conditions to reflect real life challenges

outcome
  • The finished product was a polished application that impressed key Amazon execs

  • The project served as persuasive proof of concept for Amazon and future clients like Service Club